Eddyfi Technologies instruments are rugged and reliable because we take extraordinary measures to ensure that they will provide many years of dependable service.
Amigo2 service plans (ASPs) are associated to specific instruments (serial number) and they offer you the peace of mind of knowing that your investment is well protected, functional, and up-to-date.
An annual calibration performed by Eddyfi Technologies guarantees its quality and is crucial to instrument precision.
Electronics and Firmware Updates
We are constantly working to improve the efficiency and dependability of Amigo2. Every ASP includes all proprietary electronics updates. We also make sure that your firmware is up-to-date.
Preventive Maintenance Inspection
This inspection covers 25 essential points of Amigo2’s functionality, which prevents unforeseen failures and unnecessary down time. Includes internal mechanical and electronics tests, necessary cleaning, and part replacement according to the terms of the extended warranty (below).
Comprehensive Extended Warranty
Full plans—Only available upon instrument purchase. The extended warranty completely covers your Amigo2 for the duration of the plan. The warranty protects you from all failures arising from the normal use of the instrument. It also fully covers parts and labor in case of repairs.
TSC Assist Updates and Upgrades
ASPs entitle you to all Assist updates and upgrades for the period of your plan. Enjoy the benefits of all the latest software features and improvements.
Assist Desktop Software
The Assist desktop acquisition and analysis software is a powerful tool enabling in-depth analysis of Assist data directly on your computer. Analysis is free for Amigo2 units covered by a service plan.
Priority Repair Services and Tech Support
An Amigo2 protected by an ASP is always fast tracked. The typical turnaround from its delivery at our offices is 48–72 business hours.