TSC® instruments are rugged and reliable because we take extraordinary measures to ensure that they will provide many years of dependable service.
TSC Pace® service plans are associated to specific instruments (serial number) and they offer you the peace of mind of knowing that your investment is well protected, functional, and up-to-date.
An annual calibration performed by Eddyfi Technologies guarantees its quality and is crucial to instrument precision.
We are constantly working to improve the efficiency and dependability of Pace. Every plan includes all firmware updates.
Preventive Maintenance Inspection
This inspection covers 20 essential points of Pace’s functionality, which prevents unforeseen failures and unnecessary down time. Includes internal mechanical and electronics tests, necessary cleaning, and part replacement according to the terms of the extended warranty (below).
Comprehensive Extended Warranty
Full plan—Only available upon instrument purchase. The extended warranty completely covers your Pace for the duration of the plan. The warranty protects you from all failures arising from the normal use of the instrument. It also fully covers parts and labor in case of repairs.
Software Updates and Upgrades
Pace service plans entitle you to all software updates and upgrades for the period of your plan. Enjoy the benefits of all the latest software features and improvements.
Priority Repair Services and Tech Support
A Pace protected by a service plan is always fast tracked. The typical turnaround from its delivery at our offices is 48–72 business hours.